Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| United Kingdom | 8–15 business days |
| Canada / Australia | 10–18 business days |
| Europe | 10–16 business days |
| Rest of World | 12–20 business days |
These are estimates. Delays may occur during peak seasons or due to customs processing.
Free Shipping
We offer free standard shipping on all orders. No minimum spend required.
Tracking Your Order
Once shipped, you will receive a tracking number via email. Use it to track your order at 17track.net or via the carrier's website.
Customs & Duties
International orders may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, contact us within 7 days at support@pawpeakshop.com and we will investigate and resolve the issue.